B&B PALAZZO SAMBIASI

Via Marco Basseo, 31 – 73100 LECCE (LE) – Floor: 1

WELCOME TO PALAZZO SAMBIASI

Dear Guests,
We are happy to welcome you and invite you to read our house rules. Our small rules to be observed in the B&B are not only those required by law but, above all, those dictated by common sense and mutual respect. These rules are provided for guest acceptance.

HOURS AND RECEPTION

CHECK-IN

Unless there are special needs of our guests, room delivery is scheduled between 3:00 PM and 8:00 PM. We kindly ask you to communicate your expected arrival time at least in the morning of the arrival day. Check-in outside these hours must be communicated by phone in advance.

Guests are required, upon arrival, to provide a valid identification document for registration and transmission of data to the competent authorities as required by current legislation and at the same time to settle the payment for the booked stay.

Failure to comply with this obligation constitutes a violation of the penal code and authorizes us to request immediate departure from the B&B. Our guests’ data are processed in accordance with current privacy regulations.

The agreed price for the stay in our B&B includes the use of the assigned room, the bathroom, the terrace if present, the breakfast room, the provision of towels and bed linens, and the use of all accessories in the bathroom.

There are no specific hours to respect for entering and exiting the structure; guests can leave and return at their leisure.

For Public Security reasons, guests are not allowed to let other people access the Bed & Breakfast at any time.

By communicating your arrival details (car/train/plane) and time in advance, including any delays, we will be able to welcome you in the best way, avoiding unnecessary waiting.

CHECK-OUT

Please note that on the day of departure, rooms must be vacated by 10:30 AM to allow for cleaning and preparation for new arrivals; a delay of more than 30 minutes without authorization will result in the charge of an additional night.

RULES OF CONDUCT

  1. RESPECT FOR THE PROPERTY: Guests are required to respect the premises, furnishings, and all facilities of the structure. Any damage will be charged to those responsible.
  2. RESPECT FOR SILENCE: Please maintain respectful behavior, avoiding disturbing noises, particularly from 10:00 PM to 8:00 AM and from 2:00 PM to 4:00 PM.
  3. SMOKING: It is strictly forbidden to smoke inside the property, as provided by Italian law (Law No. 3 of 16/01/2003). Penalties for violators can reach up to €500. Smoking is only allowed in designated outdoor areas.
  4. USE OF KITCHEN: Not allowed.
  5. EXTERNAL GUESTS: It is not allowed to let unregistered people enter the structure without prior authorization from the Management.
  6. CLEANING AND LINEN: Room and bathroom cleaning is done daily and starts from 10:30 AM. If guests remain in the room after 10:30 AM, daily cleaning will not be performed. Bed linens are changed every 7 days and bathroom towels every 3 days. Upon request, you can have an extra change of bed linens or bathroom towels for a supplement of €10.00 per room. Please do not leave valuables unattended; the Management is not responsible for any loss.
  7. ENERGY AND WATER CONSERVATION: Please turn off lights, air conditioning, and electronic devices when leaving the room. We also invite you to use water consciously, avoiding waste, in compliance with regional regulations on water conservation.
  8. PETS: Pets are allowed, subject to notification at the time of booking and in compliance with hygiene and coexistence rules.

PAYMENTS AND ECONOMIC CONDITIONS

  • The balance of the stay must be paid upon arrival, unless otherwise agreed.
  • We accept payments in cash, credit/debit cards (Visa, Mastercard, American Express), and bank transfers (only for advance bookings).
  • The tourist tax of the Municipality of Lecce is not included in the rate and must be paid separately in cash. The rates are as follows:
    • High season (from 01/05 to 31/10): €2.50 per person per night
    • Low season (from 01/11 to 30/04): €1.50 per person per night
    • The tax applies up to a maximum of 5 consecutive nights
    • Exempt are minors up to 12 years, people with disabilities, companions of patients, companions of people with disabilities, and university students
    • For more information on the tourist tax, you can consult the official website of the Municipality of Lecce: https://www.comune.lecce.it/aree-tematiche/tasse/servizi-comunali/imposta-di-soggiorno
  • In case of early departure, no refund is provided.
  • For cancellations, the conditions established at the time of booking apply.

ACCESSIBILITY AND PARKING

  • ACCESSIBILITY: Please note that the property is located on the first floor of the building and does not have an elevator. Access is via stairs, therefore the structure is not accessible to people with reduced mobility who use wheelchairs.
  • PARKING AND LIMITED TRAFFIC ZONE (ZTL): The property is located in the historic center of Lecce, which allows car access from Monday to Saturday from 10:00 AM to 1:00 PM and from 4:00 PM to 7:00 PM for entry and exit. On Sundays and holidays, the historic center is closed to traffic all day. The Management is therefore not responsible for any access limitations to the area due to ZTL hours. The structure does not have private parking. Guests can use public parking available nearby. The Management is not responsible for any damage, theft, or penalties related to parked vehicles. For information on parking or in case of emergencies, you can contact the Lecce Municipal Police at: 0832 233211.

SAFETY

  • The keys/cards for the room and entrance door must be kept carefully. Loss will result in a charge of €5 for replacement.
  • For safety reasons, it is forbidden to use your own electric or gas heaters, stoves, or irons in the apartment.
  • Please take note of the escape routes and safety regulations displayed.

SERVICES AND USEFUL INFORMATION

  • BREAKFAST SERVICE: Served from 8:30 AM to 10:00 AM.
  • WI-FI: Free network available throughout the structure: “Palazzosambiasi4” Password: Lecce2024!
  • TOURIST INFORMATION: The Management is available to provide tourist information about the city of Lecce and its surroundings; maps and brochures of the main points of interest are available upon request.
  • USEFUL NUMBERS:
    • Management: +39 339 883 5626
    • Email: palazzosambiasi@gmail.com
    • Emergencies: 112
    • First Aid: 118
    • Municipal Police: 0832 233211

The Management reserves the right to terminate the stay of those who do not respect these rules, without any refund.

Thank you for your cooperation and enjoy your stay at Palazzo Sambiasi!

The Management

B&B PALAZZO SAMBIASI DI MONTEFUSCO FRANCESCA PAOLA
Via Marco Basseo 31, 73100 Lecce (LE)
VAT No.: 05222910753
Cell.: +39 339 883 5626 – Email: palazzosambiasi@gmail.com
PEC: francescamontefusco@pec.it
CIS: LE07503591000066701 – CIN: IT075035B400111518

In accordance with EU Regulation 2016/679 (GDPR), guests’ personal data will be processed exclusively to comply with legal obligations, including transmission to the competent authorities for statistical and public security purposes.